Thank you for always using COCO case.
This is COCO case customer center.
During the maintenance period for convenience store payments [FamilyMart] (GMO Epsilon payment agency system), the following services will be unavailable.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
◆ Target
・ Convenience store payment [FamilyMart] (GMO Epsilon payment agency system)
◆ Date and time
① Monday, March 14, 2022, 1:00 to 6:00 (24-hour format)
② Monday, March 14, 2022, 1:30 to 6:00 (24-hour format)
◆ Contents
・System maintenance for convenience store payments [FamilyMart]
◆ Impact
During the maintenance times mentioned above in ①, the suspension notice screen will be displayed and FamiPort operations and payments will be unavailable.
If you print out the FamiPort application form before the break,
You can make payment within 30 minutes after printing.
・During the maintenance hours specified in ② above, payments and cancellations will not be accepted.
Additionally, the payment notification will be a delayed notice after the work is completed.
◆ Remarks
・An error screen like the one below will be displayed.
"An error occurred during payment at FamilyMart, so the process has been canceled."
