Thank you for always using COCO case.
This is COCO case customer center.

We would like to inform you about some of the most frequently asked questions regarding convenience store payments.

Due to the system, "Payment completion notification emails" will not be sent when making convenience store payments.

The receipt issued by the convenience store where you make the payment will serve as proof of payment, so please keep it until you receive your item.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.